Neal Stephenson once said :
“Arguing with anonymous strangers on the Internet is a sucker's game because they almost always turn out to be—or to be indistinguishable from—self-righteous sixteen-year-olds possessing infinite amounts of free time.”
We all know that we cant make the entire world satisfied with the way we live. Your best content would be refused to get accepted with in seconds by some odd guy in the rocks.
What Can You Do About It?
I get a negative comment rarely, thanks to your ever lasting support, but whenever i do, i try to turn that guy into my loyal reader. Strange? Your ultimate success is in turning over comment trolls into your daily readers. To understand, a negative comment is not as negative as what we think of it.
The commenter may be frustrated due to some 'a' factor and we could make his day by reaching out politely to him, that he couldn't have thought off. Your dignity wont get hurt. Instead it would touch the skies.
That peaceful feeling would always accompany you even if you stopping blogging. So lets get to these effective ways to deal with negative comments on your blog.
1- Always respond
Never let go a negative comment by ignoring it. This is the world of socializing. You cant hide. Reach out to the commentator in a positive way and try to make sure if his approach is really the 'Truth' and whether or not you need to change your strategy.
A comment may be negative for you, but not for majority. It may be a truth for most. So first look into your own collar and make sure if there is a room to improve to what the commentator is referring to.
Make sure that you don't use any harsh words (even if the comment offended you greatly) as this is your long term investment. Believe me, reaching out to trolls in a polite manner would even minimize the negative comments you would get in future.
"I really appreciate that you stopped by and gave out your opinion. I really appreciate that. Coming to your point, i would suggest so and so ...
.Again thanks for your time."
In this way, you don't leave out any room for the commentator to be aggressive in his very next reply, if any. Instead, you make him a better person who would probably visit your blog again and appreciate you the next time.
Who remembers that who was trolling the last time? There is always a chance for improvement. And that's the chance we will be giving out to the trolls.
As i mentioned in the example above, appreciation really turn things over. Who doesn't likes to get appreciated? When you would tell the guy directly that you really appreciated that he put his comment on and gave out his view, his next comment would show the change in character.
4-Leave Out Loyal Visitors To Jump In
Sometimes this strategy works great. By typing in a brief polite reply to the troll, leave out the rest to others. People CAN differentiate between a genuine constructive criticism and a troll. They would often lash back to someone whos getting out of his skin.
5-Avoid Any Hate Comment In The First Place
Your writing would determine how often you get trolls and negative comments on your blog. You may be writing about something controversial and gives out your viewpoint a bit harshly, or try to present 'Your view' point as a 'Fact'.
As a writer, when you stay loyal to what you write, you should know who to present things politically. Put if and buts within your content.
Or try writing a TOS (Terms Of Service) page, you may get to know it all well ;)
Or Do You Believe In This...
Terry Pratchett once said:
“Were you proposing to shoot these people in cold blood, sergeant?"
"Nossir. Just a warning shot inna head, sir.”
Let us know that why YOU deal with negative and hate comments on your blog. Lets share. We may get to learn some new idea from your experience :)